Ria and Capital Bank announce new service to Ghana at press event

Senior Managers from Ria’s African Team attended a press event on March 22, to announce a new partnership with Capital Bank in Ghana, to help boost remittance flows.

Managing Director for Ria Africa, Malick Seck, who spoke at the event, said Ria is always working to expand its network by partnering with banks, financial institutions, and post offices.

“Capital Bank is another good quality addition to our network. So far, with such great innovation, we have no doubts that we have partnered with the right institution,” he affirmed. “The future of Ria is very exciting, and you have come on board at the right time.”

From L-R Robert Kotei, Operations Director Ria Africa, Adwoa Buadu, Head of Remittances at Capital Bank, Muina Wosornu, Chief Marketing Officer at Capital Bank and Malick Seck, Managing Director for Ria Africa at the press conference on March 22 when the new service was launched. 

The new service allows Ghanaians to collect remittances in cash at any of Capital Bank’s 18 branches. Customers can also receive funds directly to their bank account. Capital Bank says that further expansion is planned to make remittance payout available in over 50 locations, with the bank also expected to add a minimum of three branches to their own network later this year.

Also speaking at the event, Managing Director of Capital Bank, Reverend Fitzgerald Odonkor explained that in today’s competitive landscape, speed and precision were both value drivers and that this partnership delivered on that.

He also told Ghanaian publication Joy Online that the Ria and Capital Bank partnership was about more than transferring money and explained how remittances have a real impact on society, saying, “We believe remittance is about connecting families, building relationships, sharing love, helping to realize dreams and delivering hope to millions of people around the world.”

Capital Bank and Ria Money Transfer Press Conference

Managing Director of Capital Bank, Rev. Fitzgerald Odonkor said remittances are about “connecting families, building relationships, sharing love, helping to realize dreams and delivering hope to millions of people around the world.”

Operations Director for Ria Africa, Robert Kotei, a native of Ghana who also spoke at the event, said, “This occasion marks another important milestone in our business in Ghana. While we currently partner with 19 retail banks giving us over 1000 locations in Ghana, our decision to collaborate with Capital Bank was indeed an easy one.” He praised Capital Bank’s investment in technology and innovation as well as their commitment to providing value to their customers, saying this is what Ria customers also look for.

Head of Remittances at Capital Bank, Adwoa Buadu, added that the decision to partner with Ria was “necessary” due to Ria’s strong network and global brand recognition. She also praised the Ria service, commenting, “Over the brief period of association, we have not only experienced world class service from the Ria team, we have also experienced a money transfer service that is simple, reliable and secure and brings [a] smile to the faces of our many clients.”

Malick Seck from Ria Money Transfer

Ria’s Managing Director for Ria Africa, Malick Seck, speaking to media at the press conference to announce the launch of the new service with Ghana’s Capital Bank.