Ria announces new partnership with GCB Bank to strengthen network in Ghana

Today, Ria has the best service and one of the best networks in Ghana.

And we couldn’t be prouder of the efforts Ria’s African Team are making to bring low-cost money transfer to all corners of the African continent. Through consistent effort, Ria’s orange wave of secure and affordable services is spreading further …

Our most recent partnership with GCB Bank (GCB) – Ghana’s largest indigenous financial institution – is a testament to that effort, with a new service that will benefit customers across all 10 regions in Ghana, including those in hard-to-reach places.

The agreement and signing took place during a press conference held at GCB’s headquarters in Accra, on October 6, 2015. Customers can now receive remittances in local currency at any of the bank’s 157 well-located branches. GCB Bank account holders can receive funds directly to their bank account, while non-bank customers can pick-up cash, with payout available in minutes.


GCB’s Managing Director, Mr. Simon Dornoo (left) shakes hands with Ria’s MD for Africa, El Hadji Malick Seck (right), following the signing of the agreement in Accra on October 6.


GCB’s Managing Director, Mr. Simon Dornoo, said, “With an expertise in the inbound remittance service through the largest network of 157 branches locally, this agreement with global brand Ria well-positions GCB as the leading partner in the money transfer business in Ghana. Ria’s global network will afford GCB the opportunity to mobilise remittances from Ghanaians in the diaspora for their relatives at home.”

Ria’s President and CEO, Juan Bianchi, also commented, “Our agreement with GCB Bank Ltd gives more choice to Ghanaians and others living abroad, to send money home to their family and friends. This partnership is also aligned with Ria’s vision to improve financial inclusion worldwide. GCB’s network spread will allow more affordable remittances to flow in a fast and secure way to people in harder to reach places. We welcome this partnership with GCB.”


GCB Bank Ghana

Six of Ria’s team travelled to Ghana to take part in the launch event. From L-R: Ignacio Reid, Adolfo Galvez, Emmanuel Bampoe, GCB’s MD Mr. Simon Dornoo (centre), Rogelio Lopez, Malick Seck and Robert Kotei.


Ria’s Managing Director for Africa, El Hadji Malick Seck, who spoke at the conference, said the partnership between GCB and Ria would be mutually beneficial. He said Ghana had become very important in the remittances business in West Africa due to its diaspora population and market behaviours.

Ria’s Operations Director for Africa, Robert Kotei, added that he believed the partnership would bring a cutting edge solution to the money transfer sector in Ghana and that the GCB network was complementary to Ria’s network in 147 countries and 272,000 locations. He said Ghanaian customers around the world influenced the decision to partner with GCB for the inward money transfer business and urged customers to take advantage of the new partnership.

At the launch event GCB Bank awarded Mr Thomas Owusu, with a cheque for Ghanaian cedi GH¢ 2,000.00 (approx USD $522), for being the first customer to make a transaction with Ria and GCB.

Top remittance sending countries to Ghana include the United States and the United Kingdom, where many Ghanaians reside. Customers can make transfers to Ghana from any Ria sending location worldwide, as well as online from the United States through www.riamoneytransfer.com.

Ria’s steady growth in Ghana

Since 2004, Ria has been present in Ghana and began working directly with banks in 2007. Ria has added 10 partners to its growing network in Ghana in the past three years and now has a total of 15 retail banks and nearly 1,000 locations in this important country.

Senior managers from Ria travelled to Ghana to attend the press conference and visit other partners during the week-long stay. Along with other team members, Global Sales & Marketing Director, Rogelio Lopez, Operations Director for EMEA & South Asia, Ignacio Reid, and Africa’s Managing Director, El Hadji Malick Seck, visited Unibank, GT Bank, First Capital Plus, Universal Merchant Bank and First Atlantic Bank.

They also made a visit to Access Bank in Ghana where they were received by the bank’s Managing Director,  Mr Dolapo Ogundimu, who said, “Though our partnership with Ria started this year, the growth so far has been impressive. We however believe that there are several opportunities for us to improve our current performance if we work together to make Ria more visible and accessible to our teeming customers.”

Ria is continuing its efforts to raise awareness about low-cost money transfer alternatives. And we’re happy to say that little by little, we see countries like Ghana are changing their colours to orange. 

Robert in Ghana

Ria’s Operations Director for Africa, Robert Kotei, displays a newly installed Ria sign in Ghana.